Yes, of course. We make an official invoice for each order that is placed at The Canyon Store.
If you have placed your order before 1st April 2019 then please contact us and we will be happy to send it to you (as a PDF file).
If you have placed your order between 1st April 2019 and 1st August 2019 then you can find this invoice as a PDF document in your account. Please note that the invoices for this period have to be uploaded manually by our staff, so if you can’t find your invoice it probably means that we forgot to upload it. In that case, please contact us and we will be happy to send it to you (as a PDF file).
If you have placed your order on or after 1st August 2019 then you can find this invoice as a PDF document in your account, but also as an attachment to your order confirmation mail. Since 1st August all invoices are created and mailed automatically to the client upon receipt of the payment.
